TickerAIFrequently asked questions
Quick answers about scores, alerts, plans, and how TickerAI works. For a full walkthrough, see How it works.
Help & support
What does the score mean?
Invest and Trade are assessed differently. Invest uses a categorical case — Strong, Positive, Mixed, or Weak — from grounded company financials. That is not a numerical Investment Score.
Trade uses a setup score to rank shorter-term opportunities from the same shared scan. Higher setup scores mean stronger short-term alignment relative to other names in that scan — not a guarantee.
Discover ranking is a shared scan, not a personalised ranking.
How do I use TickerAI?
Start with your Investment Profile and add holdings or connect a portfolio so TickerAI has your goals, preferences, and investment context.
Use Discover to review longer-term Invest candidates and shorter-term Trade setups. Open Holdings Intelligence to understand positions you already own.
Proactive intelligence can arrive through Morning Brief and eligible alerts, depending on your plan and notification preferences.
How do alerts work?
Price alerts fire when a stock crosses the price rule you set (above or below a level).
Opportunity alerts can notify you when the scanner flags a qualifying setup for symbols you follow, or when you enable discovery notifications.
Delivery is plan- and preference-qualified. Email is available based on your activity and preferences; WhatsApp or SMS only if you select those channels, add a valid number, and your plan includes them. Investor includes quiet hours and Morning Brief by email (manage in Preferences). Not every detection or market move generates an alert.
Why didn’t I receive alerts?
Ensure you’ve created an alert and that notifications are allowed for your account.
Delivery depends on your plan, channel preferences, and whether a qualifying event occurred. Email may be used based on your activity and preferences; WhatsApp or SMS only if you selected those channels and added a valid number. You can review this anytime in Preferences. We do not guarantee that every event is delivered on every channel.
What's included in Free vs Investor?
Free includes today's ranked Discover scan with full AI analysis on each opportunity, symbol following, and alert creation to stay on setups you care about.
Investor adds Smart watchlist + AI insights & alerts, strongest-upside signals first, unlimited price alerts, opportunity notifications, Morning Brief before the market opens, portfolio intelligence tools, and optional WhatsApp or SMS delivery (manage in Preferences).
How often is the Morning Brief?
Morning Brief is included with TickerAI Investor — a concise daily briefing before the market opens, personalized from your profile and holdings.
Do I trade inside TickerAI?
No — TickerAI does not execute trades. It is for discovery, monitoring, and intelligence.
Use your own brokerage account to trade.
Is this financial advice?
No — informational insights only. Always do your own research.
TickerAI provides informational insights only and does not constitute financial advice.